Last updated: August 2018
At ALLOCABO we’re committed to protecting and respecting your privacy.
We have updated this policy to reflect changes in data protection law. This policy is effective from 25 May 2018. This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to us ALLOCABO GmbH, Data Protection Officer,
Gasstr. 12, 22761 Hamburg, Germany. Alternatively, you can call us on: +49 (0)40 - 60 777 38.
Personal data is data related to a living individual who can be identified from that data. This can also include special categories of personal data (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic data, biometric data, health data and data concerning a person’s sex life or sexual orientation) and personal data relating to criminal convictions and offenses.
We collect personal data from you in connection with your access to and use of our websites (www.allocabo.do & https://allocabo.mice-access.com) or if you provide us with personal data through other channels or media, such as social media. In particular, we collect personal information about you, when you:
To enable us to process your request for proposal or receive our newsletter or any other service we will ask you to provide personal details including, but not limited to:
You may receive email content from us targeted to you if you signed up and opted in to receive these requests. Examples include:
You may opt out of marketing communications at any time by logging into your account and / or unsubscribing from those newsletter alerts.
We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes. However, we may disclose your information to third parties in order to fulfill our services and provide you with the best user and product experience These third parties may include:
We may pass your information to our third party service providers and supplier and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (such as hotels sending you the individual proposals. However, when we use these third parties, such as the white label software provide Mice Access as well as hotel partners we work with, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We use some Third Party Product & Service Providers in order to help us deliver our services and provide you with the best user experience and service. Third party product providers and suppliers we use and share data with include:
If you have opted in and subscribed to our newsletter we’ll add your name and email address to ALLOCABO’S newsletter mailing list, which is managed via Mailchimp. Please note that Mailchimp may transfer personal data outside the EU. Please contact Mailchimp with questions or concerns about this.
This website the social plug-in of the Twitter service provided by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. These plugins can be identified by terms such as "Twitter' or "Tweet' or the Twitter logo. Among other things, they make it possible to share a contribution or a page of this website on Twitter. When a user calls up a website containing such a button, his browser establishes a direct connection to Twitter's servers. The content of the Twitter button is transmitted directly from Twitter to the user's browser. Wetherefore have no influence on the amount of data Twitter collects with the help of this plugin and can therefore only inform the user according to our level of knowledge: Afterwards log data such as the user's IP address, the previously accessed website, etc. are transmitted. Further information can be found in the Twitter data protection declaration at twitter.com/privacy
Please note that these websites are not controlled or operated by ALLOCABO and each of these websites have their own privacy policies and ALLOCABO does not accept any responsibility or liability for these policies.
Our website may contain links to enable you to visit other websites of interests, such as partner hotels available on our platform. Once you have used these links to leave our site this privacy statement is no longer applicable, and we are no longer responsible for the protection and privacy of any information you should provide. You should exercise caution and look at the privacy statement applicable to the website in question.
By Law, we are required to obtain your consent to processing your data. When we ask you to provide personal data to us we will ask you at that point to give your consent to its use as outlined above. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have up-to-date industry standard physical, electronic and managerial procedures to safeguard and secure the information we collect online and subsequently store.
At any time should you wish to exercise your right to access, amend, or have deleted any of the Personal Data we process, or you have any questions about how we handle personal data, please send us an email to: email@example.com
We will adhere to updating, providing information or deleting your account within 30 days of request.